What is web hosting?

The term “web hosting” refers to the type of Internet hosting service that allows individuals and organizations to make their websites accessible via the World Wide Web. Web hosts are companies that provide space on a server owned or leased for use by clients, as well as providing reliable Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for other servers located in their data center, called co-location, also known as Housing in Latin America or France.

What is a domain name?

A domain name is a sequence of letters and numbers which determine the address of your site.  This site’s domain name is “selfnet.com”.  You’ll need to register a domain name before your web site becomes accessible at that address.  Please see our Domain Name Guide for all the details.

What is shared web hosting?

Shared (or virtual) web hosting is the most fitting way of hosting for 99% of web sites.  It means that a web hosting company will have one or more servers (computers constantly connected to the Internet that run a web server software such as Apache or IIS) that will be running multiple web sites (it will be shared).  Unless a web site is exceptionally busy or requires a lot of bandwidth, this is the least expensive way to get a real web site.  At Webhost Melbourne, you can still have your own IP address with virtual hosting and the site won’t look any different to users.  Other options are dedicated, co-location, or doing it yourself web hosting.  In those options you have the whole computer to yourself and you can do things like install your own software.

About Webhost Melbourne

We at Webhost Melbourne are committed to provide the best-in-class support to our customers. We compiled this page using actual questions and support requests received from our customers.  Please let us know if you find it useful, and feel free to submit your additional F.A.Q. suggestions based on your own experience.

What is Raid?

RAID, or Redundant Array of Independent Disks, is a method for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. At Webhost Melbourne, we almost exclusively use RAID-5 for both SATA and SCSI hard drives in our Dedicated Servers.  Here is some information explaining the RAID options:

What web hosting plan do I need?

That depends entirely on what your web site needs in terms of storage and functionality. Storage space is the amount of data you can put on your web site.  Available space is usually listed in megabytes (MB, millions of bytes).  Single letter takes up one byte.  HTML files are usually rather small (this file is about 25,000 bytes) but pictures and programs can get quite big.  Your scripts, emails and stats will also take up space on your host.Transfer is the amount of “stuff” that visitors to your site can download before you reach your monthly limit.  Transfer is usually listed in gigabytes (billions of bytes).  After the transfer limit is reached for the month, you will need to pay extra for additional transfer at higher rates.  For example, if an average visitor to your site views 3 HTML pages of 20 KB (thousands of bytes) each and 8 small embedded pictures of 10 KB each, and you get 500 visitors per day, you will require at least (3 * 20 + 8 * 10) * 500 * 30 = 2,100,000 KB = 2.1 GB of transfer per month. At Webhost Melbourne, all your transfers are UNLIMITED, you won’t have to worry about paying for it.

Who is responsible of my Dedicated Server?

Webhost Melbourne guarantees the functioning of all dedicated server leased hardware components and will replace any failed component at no cost to the client. Hardware repair/replacement will begin immediately upon identification of a hardware problem. Hardware is defined as the Processor(s), RAM, Hard Disk(s), Motherboard, NIC Card, and other related hardware included under the server lease. The time required to repair/replace hardware does not include software re-installation and/or data recovery from backup tapes/disks (time frame depends on size of disk).

Can I keep my domain name if I change hosts?

Yes.  We recommend that you register your domain name with a separate accredited Registrar before getting a hosting plan (for example, Webhost Melbourne is an affiliate of Wild West Domains, an ICANN accredited Registrar).  Then, when you need to move to another host, you just need to point your domain’s name servers to this new host.  If you registered your domain name with a host and now you want to move, you should find your registration records or contact this host and ask them how to control your domain name.  If you have a problem, you can usually see the name of the registrar by performing a “Whois” query on your domain name and contact them.